At Kikya, your data is a trust we take seriously. This page explains clearly how we collect your personal information, how we use it, and how we keep it safe.
Kikya (https://kikya.ws) is a trusted online gaming platform in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy explains what personal information Kikya collects, how it is used, who it may be shared with, and the steps we take to keep your data safe.
By using our website, creating an account, or accessing any of our services, you fully agree to this Privacy Policy. While this policy is written in Bengali, in the event of any conflict the English version shall take precedence.
Kikya believes transparency is the foundation of trust. That is why we present this policy in plain language so every member understands exactly what happens with their data.
For any questions about this policy, contact our FAQ Page View or go directly to support@kikya.wsEmail us at.
Kikya only collects data that is necessary to provide its services. Collecting unnecessary or excessive information is against our policy.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Mobile Number | Account Verification & Notifications | Yes |
| Date of Birth | To confirm users are 18+ | Yes |
| Payment Information | Deposit & Withdrawal Process | Yes |
| NID/Passport | KYC Identity Verification | As needed |
| Cookie Data | To enhance your experience | Optional |
Kikya uses the information it collects solely for the purposes listed below. Using it for any unauthorized purpose is a violation of our policy.
Kikya never sells your data to third parties for marketing purposes. You can opt out of promotional communications at any time.
Kikya does not sell your personal information to any third party. However, in limited circumstances, certain information may be shared with specific parties:
When information is shared with third parties, they may only use it for the specified purpose. Kikya ensures that all partners comply with our privacy standards.
Kikya uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Required | Login sessions, security tokens | Until end of session |
| Functional | Language preferences, theme settings | 1 Year |
| Analytical | Page views, user behavior | 3 Months |
| Marketing | Display relevant advertisements | 6 Months (Optional) |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features of the website to stop working.
Kikya follows the highest industry standards to protect your personal and financial data. Our security is built across multiple layers.
If you notice any security issue or suspicious activity, please immediately support@kikya.wsto let us know.
Kikya does not retain your data beyond what is necessary. Information is kept for as long as your account remains active and may be retained for a defined period after account closure to meet legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of the active account + 5 years |
| Financial Transaction Records | 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Cookie Data | Up to 1 year |
| Support Contact | 3 Years |
Once the retention period expires, data is securely deleted or anonymized.
As a Kikya member, you have several important rights over your personal data. Contact us to exercise any of these rights.
To exercise any of your rights, support@kikya.wsEmail us at. We typically respond within 7 business days.
Kikya is an 18+ platform. We do not knowingly collect information from anyone under the age of 18.
If you believe a minor is using Kikya, please support@kikya.wsto let us know.
Kikya may update this Privacy Policy at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.
For significant changes, a notification may be sent to your registered mobile number or email. However, it is your responsibility to review this page regularly. Continued use of the website after any changes constitutes your acceptance of the updated policy.
To view a previous version of the Privacy Policy, support@kikya.wsSubmit a request at.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
For answers to common questions, visit our FAQ Page Check it out — you'll likely find the answer there.
We protect your privacy not just in words, but through our technology and policies.
Every transaction and personal detail is protected with 256-bit SSL encryption. No third party can access this information.
Kikya's rigorous KYC process ensures that only you can access your account, serving as an effective safeguard against identity fraud.
Kikya never sells your personal information to advertisers or third parties. This is a core principle we stand by.
Our systems are regularly audited by third-party security experts. Any vulnerabilities identified are addressed immediately.
View, correct, or delete your data — all on your request. You can opt out of marketing at any time.
Kikya's Privacy Policy is written in plain language so every member can understand it. Nothing is hidden behind complex legal wording.