Kikya's Terms & Conditions — all in plain Bangla

By using Kikya's website (kikya.ws) or any of its services, you agree to these Terms & Conditions. This agreement creates a legally binding obligation between you and Kikya.

These terms and conditions apply in both Bangla and English. In the event of any conflict, the English version shall prevail. Kikya reserves the right to update these terms at any time, and any changes will be published on the website.

An active account is required to use Kikya's services. All information provided at registration must be accurate, complete, and up to date.

Key Account Rules:

• Each individual may open one account only. Creating multiple accounts is strictly prohibited.
• The mobile number and email provided at registration must be your own.
• You are solely responsible for keeping your account password confidential. Never share your password with any third party.
• If you suspect unauthorized access to your account, contact Kikya Support immediately.
• Kikya may request a national ID or other documents at any time for identity verification (KYC).
• Sharing or transferring your account to any third party is strictly prohibited.

Kikya is an 18+ platform. You are not eligible to use Kikya if you do not meet the following conditions:

• You must be 18 years of age or older.
• You must reside in a country or region where online gaming is not prohibited by law.
• You must be of sound mind and capable of making your own decisions.
• Individuals previously banned by Kikya may not re-register.

Kikya supports all major payment methods in Bangladesh, including biBash, Nagad, Rocket, and bank transfers. Please keep the following payment rules in mind.

Additional Payment Terms:

• The account used for deposits and the account used for withdrawals must belong to the same person.
• Deposits made using another person's payment account will be considered invalid.
• Kikya may delay payments on suspicious transactions pending verification.
• If an incorrect amount is credited due to a technical error, Kikya reserves the right to correct it.

Kikya regularly offers various bonuses and promotional deals. Each bonus has its own terms, and failure to comply may result in the bonus being voided.

• To claim a bonus, you must meet the specified wagering requirements, which are detailed in each offer's description.
• One welcome bonus applies per person, per device, or per payment method.
• Bonus balances cannot be withdrawn directly. They become withdrawable only after the relevant conditions have been met.
• Claims cannot be made after a promotion has expired.
• Kikya reserves the right to modify or cancel any bonus program at any time.
• If bonus abuse is suspected, Kikya may investigate and take appropriate action.

All games on Kikya — lottery, betting, and sports events — are powered by a fully impartial Random Number Generator (RNG). There is no possibility of tampering with results.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game or round is incomplete due to a technical error, Kikya may review and revise the outcome.
• Betting odds and lottery prize amounts are set by Kikya and are subject to change at any time.
• If a match is cancelled in Sports Betting, Kikya's designated policy will apply to the affected bet.
• Using any software or bot to play games is strictly prohibited.

Kikya believes gaming should be a source of entertainment — not financial stress. We encourage every member to play responsibly.

• You can set your own deposit limit, loss limit, or session limit.
• You can use the self-exclusion feature to take a break from your account for a set period.
• If you notice signs of gaming addiction, our support team is here to help.

Kikya takes the protection of your personal data seriously. We will never sell your information to third parties.

• All data is secured through SSL encryption.
• Kikya may be legally required to disclose information to the relevant authorities.
• You can opt out of marketing communications at any time.

The following activities are strictly prohibited on Kikya. Violations will result in permanent account closure.

• Money laundering or transactions involving illegal funds.
• Abusing or manipulating the bonus system.
• Hacking, phishing, or any other form of cybercrime.
• Claiming bonuses by creating multiple accounts.
• Using bots or automated software to play games.
• Harassing or defrauding other users.
• Operating an account on behalf of a minor.

Kikya reserves the right to suspend or permanently close an account under the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false information or committing identity fraud.
• Extended inactivity on the account (more than 12 months).
• By order of a legal authority.

Kikya will provide as much notice as possible before closing an account. However, immediate action may be taken in cases of serious violations.

Kikya may update these Terms & Conditions at any time. In the event of changes:

• The updated version will be published on the website along with the revision date.
• For significant changes, a notification may be sent to your registered mobile number or email.
• Continued use of the site after any changes will be considered acceptance of the updated terms.

If you have any questions or complaints about these Terms & Conditions, please contact us. Kikya's support team is available 24/7 to assist you.

• Email: support@kikya.ws
• Live Chat: Bottom-right corner of the website
• Support Hours: 24 hours a day, 7 days a week